Associate professor Supervisor of Master's Candidates Main positions: 财会中心教师
“A Conceptual Model and Empirical Examination of the Effect of Service Guarantees on Customers’ Purchase Intention”, Peng Ruohong, Zou Junyan, CSSS2012(EI检索) 。
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Next One:“基于PDCA的电信运营企业投资战略管理体系”，郑楠/彭若弘，《北京邮电大学学报》社会科学版，2011年第1期。
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