Jiang, J., Dong, Y., Li, B., Gu, H., & Yu, L (2020). Do feelings matter? The effect of leader affective presence on employee proactive customer service performance. International Journal of Contemporary Hospitality Management . 32(7): 2305-2323.
Release time:2023-05-29 Hits:
Pre One:Jiang, J., Dong, Y., Hu, L., Liu, Q., & Guan, Y. (2022). Leaders' response to employee overqualification: An explanation of the curvilinear moderated relationship. Journal of Occupational and Organizational Psychology. 95(2), 459-494.
Next One:Jiang, J., Gu, H., Dong, Y., & Tu, X. (2019). The better I feel, the better I can do: effect of leader positive affective presence on employee service performance. International Journal of Hospitality Management. 78, 251-260.