北京邮电大学教师个人主页系统 jiangjing--Home--Paper Publications

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博士学位

研究生毕业

清华大学

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Jiang, J., Yuan, Y., Dong, Y., & Dong, H. (2023). Employees’ proactive customer service performance in hospitality: impacts of customer mistreatment and team performance pressure. Tourism Review. DOI 10.1108/TR-05-2022-0261
2023-05-29
Jiang, J., Dong, Y., Hu, L., Liu, Q., & Guan, Y. (2022). Leaders' response to employee overqualification: An explanation of the curvilinear moderated relationship. Journal of Occupational and Organizational Psychology. 95(2), 459-494.
2022-09-23
Jiang, J., Dong, Y., Li, B., Gu, H., & Yu, L (2020). Do feelings matter? The effect of leader affective presence on employee proactive customer service performance. International Journal of Contemporary Hospitality Management . 32(7): 2305-2323.
2023-05-29
Jiang, J., Gu, H., Dong, Y., & Tu, X. (2019). The better I feel, the better I can do: effect of leader positive affective presence on employee service performance. International Journal of Hospitality Management. 78, 251-260.
2023-05-29
Jiang, J., Ang, G., & Yang, B.(2018). Employees' critical thinking, leaders' inspirational motivation and voice behavior: The mediating role of voice efficacy. Journal of Personnel Psychology, 17(1),33- 41.
2023-05-29
Dong, Y., Zhang, L., Wang, H. J., & Jiang, J. (2022). Why is Crafting the Job Associated with Less Prosocial Reactions and More Social Undermining? The Role of Feelings of Relative Deprivation and Zero-Sum Mindset. Journal of Business Ethics, 1-16.
2022-09-23
Dong, Y., Jiang, J.,Yan, R., & Yang, B. (2020). LMX Differentiation and Voice Behavior: A Resource-Conservation Framework, Journal of Leadership and Organizational Studies. 27(3): 307-322.
2023-05-29
Dong, Y., Zhao, X., Yuan, Y., Dong, H., & Jiang, J (corresponding author). (2022). What’ s wrong with different empowerment? The effect of differentiated empowering leadership on employee proactive service. Journal of Hospitality & Tourism Research, doi.org/10.1177/10963480221074270
2022-09-23
Jin. x., Jiang, J (corresponding author)., Li, B., & Li, P. (2020). Effects of leader-member exchange on employee voice in the Chinese hospitality industry based on conservation of resources theory. Anatolia:An International Journal of Tourism and Hospitality Research . 31(1): 131-141.
2023-05-29
江静，董雅楠, 杨百寅, 李艳. (2020). 让建言更多含金量：员工建言质量的前因机制.心理科学进展. 28(7),1-15.
2023-05-29

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